Microsoft Patch Hotfix for TPM 2.0 Devices
Compatibility Issues for Windows 7 and 10 Users
Users of certain Trusted Platform Module (TPM) 2.0 devices who attempted to recover their operating systems from Windows 8 or 10 to Windows 7 have encountered compatibility issues. Unfortunately, there is no dedicated 32-bit driver for the affected devices for Windows 7. However, users migrating to the 64-bit version of Windows 7 can resolve the issue by installing a specific hotfix.
No Standalone Drivers for TPM 2.0 Devices
It's important to note that there are no standalone drivers available for TPM 2.0 devices. Users who encounter installation problems while recovering to Windows 7 should consider switching to the 64-bit version to gain access to the necessary hotfix.
Troubleshooting Steps
For users experiencing installation difficulties on Windows 10 21H1, it's recommended to follow these troubleshooting steps:
- Go to Start > Settings > Update & Security > Windows Security > Device security.
- Under Security processor, select Security processor details.
- Select Security processor troubleshooting and then restart Windows.
Alternatively, users can contact their laptop manufacturer for specific TPM 2.0 driver updates.
Conclusion
While there are currently no W7 32-bit drivers available for TPM 2.0 devices, users can install the provided hotfix for Windows 7 64-bit to restore their operating systems. Alternatively, they may consider upgrading to a compatible operating system or checking with their device manufacturer for firmware updates.
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